Job Functions
– Provides customer service in a workshop/ retail setting.
– Assist customers in making the right choice of fire extinguisher when shopping.
– Operating the point of sale system, processing payments and handling items for service.
– Arranging displays, stocking shelves, monitoring stock levels and placing orders for new stock.
– Capable of inspecting fire extinguishers, ensuring they are properly installed, charged and in good condition under supervision.
-Maintain accurate records of all inspections, maintenance and repairs.
Work with other team members to ensure efficient and effective service delivery.
Education and Experience
• Customer service skills – strong communication, interpersonal and problem-solving skills.
• Product knowledge – familiarity with the products sold, i.e. fire extinguishers.
• Basic math and cash handling – proficiency in handling transactions and operating POS system.
• Physical Stamina – ability to stand for extended periods and potentially lift and carry items.
• Technical Skills – mechanical aptitude, ability to diagnose and repair issues, understanding of fire safety codes and standards.
• Training – Eager to attend the required training and obtain qualification both locally and abroad if deemed necessary (all training fees will be covered by the company).